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ERP - Enterprise Resource Planning.
CRM - Customer Relationship Management.
PRM - Partner Relationship Management
SCM - Supply Chain Management
SRM - Supply Relationship Management
LMS - Learning Management System
HR - Human Resources
e-learning for corporate clients (niche custom) - streaming and internet
Packages for HR (Human Resource), accounting, inventory planning and
purchasing, customer service, tracking orders, etc.. Traditionally
they were run on mainframes, but now they migrate on Unix and even on NT.
Usually extremely expensive (easily can cost 5-10-20 mln $ for installation
- and more). The trend is more and more towards IT outsourcing. For
installation clients usually invite consultants - and pay them VERY well.
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The top ERP are Peoplesoft, SAP and J. D. Edwards.
The top CRM are Siebel, Clarify and Vantive.
CRM edata.com - data warehousing (Seisint.com, formerly known as eData.com)
answerfriend.com - intelligent agents
ERP - SAP Vantive CRM
HR - Peoplesoft - Clarify CRM
www.asera.com B2B Exchange
- ChannelPoint is a leading provider of Internet based, business-to-business
solutions (software applications and professional services) to streamline
and automate the insurance distribution process to facilitate end-to-end
EAI (Enterprise Application integration)
Here are several links:
www.peoplesoft.com - Peoplesoft home page
www.sap-ag.de - SAP home page (see also www.sapfaq.com )
www.jdedwards.com - J. D. Edwards home page
- Siebel Systems (eBusiness, CRM). "It costs seven
times as much to acquire a new customer as it does to keep a current customer".
Increase company productivity by providing everyone in your company with
a single, comprehensive view of every customer-at every touchpoint-and
across all channels. Build customer loyalty and profitability by
offering unparalleled levels of customer service and support.
www.usi.net/solutions/training/courses.html?softTrack_id=1007&software=Siebel - Siebel Courses
www.clarify.com/reroute_page.html - clarify.com is now on nortelnetworks.com
www.vantive.com - was acquired by PeopleSoft
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- home page
Lawson Software, inc.
Great Plains Software
www.pmihrm.com/p7.html - Peoplesoft, SAP, Dun and Bradstreet, etc.
www.integralsys.com/public/products.htm- brief descr. of ISI Integral
www.jatnet.com/pages/index3.htm - big consulting company specializing in ISI Integral |
www.dbsoftware.com | www.oracle.com | www.genesys-soft.com | www.hrintellect.com | www.benefitslink.com/software.shtml |
www.BlackHog.com - BlackHog provides the first web-based application for managing the most difficult collaboration and transactional aspects of Supplier Relationship Management.
- KnowledgePlanet Brings E-learning to the Enterprise:
- measure employee skills and improve performance,
- provide corporate training
- manage assessment and training content.
customizable, XML and eHR portals support. Fast time2market, improved customer relations, and improved employee retention.
Scopus - was bought by Siebel